What is CRM

Rapid CRM software for managing your leads, contacts, accounts, sales, marketing, customer support, and inventory in a single system. Identify trends, spot opportunities, increase efficiency and reduce costs with the right answers, right now. It’s sales managers knowing which deals will close and when. A software where lead and contact information is always fresh and complete. And everyone performs like an “A” player


Customer Relationship Management (CRM) is about managing your relationships with your customers. CRM combines business intelligence, processes, people, and technology to achieve this single goal: getting and keeping customers. It helps to developing stronger and lasting relationships that will benefit both the company and their customers. CRM is almost mandatory to run a successful business.


CRM consists of many different areas of your company, starting with sales and extending to other customer-facing areas like marketing, customer service and technical support. RapidTechSoft.com offers a technology solution for all those areas… and more. RAPID CRM is a model for managing your company’s interactions with current and future customers.


For small businesses our Rapid CRM consists of a contact manager system which integrates emails, documents, jobs, faxes, and scheduling for individual accounts. Also future customers (Opportunities) can be easily linked to the accounts.